FAQ
Loans
Q. Can I refinance my FCCU vehicle loan
for a lower interest rate?
A. Refinancing of FCCU loans is subject to certain restrictions.
Please contact a credit union representative for more details at
281.856.5300 during normal business hours.
Q. I'm having trouble paying off my loan
balance. My loan balance was $2,933.05, so I transferred $2,933.05
to that loan account but my loan account showed that I still had
a remaining balance of $7.34. What is going on here?
A. Paying off the LOAN BALANCE will not pay your loan off completely.
You must pay the the LOAN PAYOFF AMOUNT in order to truly pay off
your loan. If you only pay the LOAN BALANCE amount you will still
have a remaining balance consisting of the simple interest accrued
from the date of the last payment. In this case, $7.34.
Q. How do I gain access to my loan balance
in Home Banking?
A. The initial ACCOUNT ACCESS screen you come to in Home Banking
will only display the LOAN BALANCES for your existing loans - in
order to view your LOAN PAYOFF AMOUNT, you will need to click on
the the link that corresponds to the particular loan account you
wish to view. This will take you to the screen that displays the
LOAN PAYOFF AMOUNT. Please note that the payoff you see on this
screen is only good for the current date and changes each day. For
a payoff amount on a future date please feel free to contact our
Call Center at (281) 856-5300 or 800-456-3228 during normal business
hours.
Q. Can I apply for a loan online?
A. Yes. Go to Apply for Loans
under the Loan Center main menu tab or click
here to apply now. |
