Secure yourself with our new SecurLOCK Equip app!
Take control of your credit and debit cards with the touch of a button. The power to protect your cards is in your hands. Get real time alerts from every swipe with SecurLOCK Equip, a free way to monitor your spending while using your FCCU Visa Debit Card or Visa Rewards Credit Card.
NEW Features at your fingertips
- Set location based controls
- Block international transactions
- Turn your cards on and off
- Set spending limits
- Receive real time alerts
- Prevent fraud
Download the SecurLOCK Equip app today to monitor your account!
Download the app, register your card(s), set permissions and you’re ready to go.
Fight Fraud FAST!
SecurLOCK is our solution to stop fraudsters from taking your money.
Whether at the ATM or checkout line, this service will identify potential fraud in the early stages and provide real time alerts via
SecurLOCK has already saved our members and First Community from additional losses by stopping the fraudsters immediately and blocking your card.
Once the card is blocked and the fraudulent transaction(s) have posted to your account, you will need to complete the process.
To file a claim
- Call 800.600.5249
- Be ready to provide:
- the credit/debit card number,
- amount of transaction,
- date of the transaction,
- and merchant name.
- Receive a new card
- A new card may be instant issued at one of our traditional branches while you wait. If you prefer, you may contact our Call center to re-order a card. It will take approximately 7 –10 days to receive it by mail.
We hope you never need this service but if you do, SecurLOCK is on the job to give you peace of mind.