Personal Account Teller
Manage your money anytime, anywhere with P.A.T., our automated phone banking system. Check your account balance, account history, make transfers, loan payments, and more right over the phone by following the voice prompts. This service is available in both English and Spanish.
How to use P.A.T.?
- Dial 281.856.4728
- Enter your Member Number, then press #
- Enter your access code, then press #
Never used P.A.T. before? Simply use the last 4 digits of your social security number as your access code.
Another way to access your account.
Text Banking allows you to text a short code from your phone and you will receive a text message back with options such as your account balance, account history and you can do a quick internal transfer between accounts as well.
Enroll in Text Banking within Online Banking. After login, click on Settings > Text Enrollment. Enter your mobile number, agree to the terms and hit save at the bottom.
After signing up, you can text to get the information you need with short commands. Here's how it works:
Text 226563 (BANKME) for:
BAL - Balance Inquiries
HIST - Account History
XFER - Make a transfer between accounts